In a system with identical or parallel subsystems, swap components between those subsystems and see whether or not the problem moves with the swapped component. If it does, you’ve just swapped the faulty component; if it doesn’t, keep searching!
This is a powerful troubleshooting method, because it gives you both a positive and a negative indication of the swapped component’s fault: when the bad part is exchanged between identical systems, the formerly broken subsystem will start working again and the formerly good subsystem will fail.
I was once able to troubleshoot an elusive problem with an automotive engine ignition system using this method: I happened to have a friend with an automobile sharing the exact same model of ignition system. We swapped parts between the engines (distributor, spark plug wires, ignition coil — one at a time) until the problem moved to the other vehicle. The problem happened to be a “weak” ignition coil, and it only manifested itself under heavy load (a condition that could not be simulated in my garage). Normally, this type of problem could only be pinpointed using an ignition system analyzer (or oscilloscope) and a dynamometer to simulate loaded driving conditions. This technique, however, confirmed the source of the problem with 100% accuracy, using no diagnostic equipment whatsoever.
Occasionally you may swap a component and find that the problem still exists, but has changed in some way. This tells you that the components you just swapped are somehow different (different calibration, different function), and nothing more. However, don’t dismiss this information just because it doesn’t lead you straight to the problem — look for other changes in the system as a whole as a result of the swap, and try to figure out what these changes tell you about the source of the problem.
An important caveat to this technique is the possibility of causing further damage. Suppose a component has failed because of another, less conspicuous failure in the system. Swapping the failed component with a good component will cause the good component to fail as well. For example, suppose that a circuit develops a short, which “blows” the protective fuse for that circuit. The blown fuse is not evident by inspection, and you don’t have a meter to electrically test the fuse, so you decide to swap the suspect fuse with one of the same rating from a working circuit. As a result of this, the good fuse that you move to the shorted circuit blows as well, leaving you with two blown fuses and two non-working circuits. At least you know for certain that the original fuse was blown, because the circuit it was moved to stopped working after the swap, but this knowledge was gained only through the loss of a good fuse and the additional “down time” of the second circuit.
Another example to illustrate this caveat is the ignition system problem previously mentioned. Suppose that the “weak” ignition coil had caused the engine to backfire, damaging the muffler. If swapping ignition system components with another vehicle causes the problem to move to the other vehicle, damage may be done to the other vehicle’s muffler as well. As a general rule, the technique of swapping identical components should be used only when there is minimal chance of causing additional damage. It is an excellent technique for isolating non-destructive problems.
Example 1: You’re working on a CNC machine tool with X, Y, and Z-axis drives. The Y axis is not working, but the X and Z axes are working. All three axes share identical components (feedback encoders, servo motor drives, servo motors).
What to do: Exchange these identical components, one at a time, Y axis and either one of the working axes (X or Z), and see after each swap whether or not the problem has moved with the swap.
Example 2: A stereo system produces no sound on the left speaker, but the right speaker works just fine.
What to do: Try swapping respective components between the two channels and see if the problem changes sides, from left to right. When it does, you’ve found the defective component. For instance, you could swap the speakers between channels: if the problem moves to the other side (i.e. the same speaker that was dead before is still dead, now that its connected to the right channel cable) then you know that speaker is bad. If the problem stays on the same side (i.e. the speaker formerly silent is now producing sound after having been moved to the other side of the room and connected to the other cable), then you know the speakers are fine, and the problem must lie somewhere else (perhaps in the cable connecting the silent speaker to the amplifier, or in the amplifier itself).
If the speakers have been verified as good, then you could check the cables using the same method. Swap the cables so that each one now connects to the other channel of the amplifier and to the other speaker. Again, if the problem changes sides (i.e. now the right speaker is now “dead” and the left speaker now produces sound), then the cable now connected to the right speaker must be defective. If neither swap (the speakers nor the cables) causes the problem to change sides from left to right, then the problem must lie within the amplifier (i.e. the left channel output must be “dead”).
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