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Here are some general techniques for help in solving problems.1. Public Solution. Post the problem on a bulletin board or circulate it in a newsletter, memo, or whatever written medium is in use in your organization or group. Make a note that suggestions and solutions are solicited and that ideas should be sent to you.

This technique causes public discussion of the problem at an intellectual rather than personal level. If your problem is employee absenteeism, poor quality parts, financial difficulty, or something similar, the public discussion will tend to focus on solutions rather than on blame attribution. If the problem does not derive from people difficulty, as in how to pack light bulbs more safely or how to hold books upright on partially filled library shelves, posting the problem can hook solutions that may have been applied to a similar problem elsewhere. And of course, the basic strategy behind posting a problem is that it gets several minds working on the problem, both independently and in discussion with others. People in the organization will talk about the problem in their idle moments.

During group problem solving discussions, posting a problem on the board is useful because it (1) stimulates interest and discussion in the problem, (2) makes people willing to take responsibility for the problems of others, and (3) develops problem solving attitudes in all members of the group.

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