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Start Internet Explorer. On the Tools menu, click Internet Options. Click the Content tab. Under Personal information, click AutoComplete. In the AutoComplete Settings dialog box, select the User names and passwords on forms check box (if it is not already selected), select the Prompt me to save passwords check box (if it is not already selected), and then click OK. Click OK again to close the Internet Options dialog box.

Click Start, and then click Run. In the Open box, type Services.msc, and then click OK. The Services snap-in appears. In the Name list, locate Protected Storage. Note the Status column. If Protected Storage is running, Started will appear under Status. If Protected Storage is not started, start it. To do this, right-click Protected Storage, and then click Start.

If the service is already started and running, Stop and Restart the service.

AutoComplete Does Not Save Username and Password [Windows 2000]:
http://support.microsoft.com/?kbid=306895

The AutoComplete feature does not work after you enable it in Internet Explorer on a computer that is running Windows XP Home Edition:
http://support.microsoft.com/?kbid=885180

Your Outlook Express Password Is Not Retained in Windows 2000 or XP:
http://support.microsoft.com/?kbid=264672 (Applies to AutoComplete)

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