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The following error message may appear when Windows restarts or boots:

ccApp.exe is not responding

Windows will either close the program automatically and restart, or you may be prompted to click End Now .

Solution

Download and install the latest update to your Norton software using LiveUpdate:

1. Click Start , All Programs , then Norton Antivirus or Norton Internet Security .

2. Click the LiveUpdate button.

3. Follow the on-screen instructions to install the updates.

For more information about this error message and LiveUpdate see the Symantec Support Article below.

Related Links

• Symantec Support Article (In English)

• HP Personal computing security center

• HP Notebook PCs - Installing and Using Norton Antivirus

• HP Notebook PCs - Norton Security Center License Agreement Window Appears During Uninstall

• HP Notebook PCs - Computer May be Infected by a Virus, Worm, Adware, Spyware or Other Malicious Software

• HP Notebook PCs - Internet Explorer Stops Responding after Typing URL in Address Bar

• HP Notebook PCs - Norton Worm Protection Warning Appears when Fax Service is Opened

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