HP Notebook PCs - HD DVD Drive Issues in Windows Vista

June 13th, 2009 No Comments »

Understanding HD DVD technology

HD DVD stands for High Definition Digital Versatile Disc, and represents a step forward in information-storing technology. HD DVDs can store about three times as much information as the original DVDs that they are designed to replace. The HD DVD drive in your notebook cannot play Blu-ray movies; however, it can play both standard DVD movies and HD DVD movies. Continue reading »

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HP Notebook PCs - ccApp.exe is not responding

June 13th, 2009 No Comments »

The following error message may appear when Windows restarts or boots:

ccApp.exe is not responding

Windows will either close the program automatically and restart, or you may be prompted to click End Now .

Solution

Download and install the latest update to your Norton software using LiveUpdate:

  1. Click Start , All Programs , then Norton Antivirus or Norton Internet Security .

  2. Click the LiveUpdate button.

  3. Follow the on-screen instructions to install the updates.

For more information about this error message and LiveUpdate see the Symantec Support Article below.

Related Links

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HP Notebook PCs - “AFS2K.SYS” Serious Error Message Appears During Startup

June 13th, 2009 No Comments »

You may experience intermittent Windows error messages regarding the AFS2K.SYS file. The associated stop codes include but are not limited to stop 0×50 and 0×7f.

Solution
To resolve this issue, download and install the latest version of the AFS driver for the HP Memories Disc Creator Software.

Related Links
HP Memories Disc Creator Software - Download and Install the Audio File System (AFS) Driver Upgrade

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Laptop Power Problem: Finding a Short Circuit(contributed by Chris Wilkinson)

April 11th, 2009 No Comments »

This laptop (HP zt1250) was used for 2.5 years. At 1.5 years it began running the fan constantly and would occasionally shutdown. At 2 years an external desk fan was required while burning CDs. At 2.5 years the laptop external power supply indicator light dimmed when the plug was inserted and was bright when the plug was removed. An electrical short had developed somewhere inside the laptop. The laptop would no longer run off external power. Continue reading »

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Laptop Power troubleshooting

April 11th, 2009 No Comments »

AC power adapter:

How the AC adapter works

The most common type of AC power adapter involves a small box, with one wire to go to the computer and another wire to go to the wall. There is usually an LED light on it, to tell you that it is on. (Is it lit on yours?) By the way, Apple notebook power adapters often have an LED that is actually built into the side of the computer, not into the adapter box, so obviously it won’t light up when it’s not connected to the computer. Continue reading »

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Update: New Notebook CPU Charts

January 9th, 2008 No Comments »

We added a new interactive charts page that allows you to compare most of Intel’s mobile Core 2 Duo processors. The results can also be contrasted to those of our desktop CPU charts.

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